Updated: September 6th, 2024

Welcome to James Butler Flasks! Please take a moment to review these Terms and Conditions before using our website and purchasing our products. By accessing or using our site, you agree to these terms. If you do not agree, kindly discontinue use of our website.

1. General Information

This website (www.jamesbutlerflasks.com.au) is operated by James Butler Flasks. By accessing and using this website, you agree to the following Terms and Conditions, which govern the use of our website, including the purchase of products.

2. Governing Law

These Terms and Conditions are governed by the laws of Australia. By using this website, you agree that any disputes arising from your use of this website will be subject to the jurisdiction of the Australian courts.

3. Eligibility

By using our website and purchasing products, you confirm that:

• You are at least 18 years of age or have the permission of a legal guardian.
• You are legally capable of entering into binding contracts.
• You are using the website in accordance with all relevant laws and regulations.

4. Products and Pricing

We strive to provide accurate descriptions of our products. However, we do not guarantee that all descriptions are error-free. All prices are listed in AUD (Australian Dollars) and include Goods and Services Tax (GST) unless otherwise specified. Prices are subject to change without notice.

5. Payment Terms

We accept payment via credit cards, PayPal, and other payment methods listed at checkout. Full payment must be made before your order is processed and dispatched. We also offer gift cards and store credit, which may be used in line with our policies.

6. Shipping and Delivery

We ship Australia-wide. Shipping costs and estimated delivery times are displayed at checkout. While we aim to meet delivery estimates, we cannot guarantee them due to external factors beyond our control. Ownership of the products transfers to you once payment is received and we dispatch the goods.

7. Returns and Refunds

Under Australian Consumer Law (ACL), you are entitled to a replacement or refund for a major product failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they are not of acceptable quality and the issue doesn’t constitute a major failure.

• Change of Mind: We offer a 30-day return policy for change-of-mind returns. Items must be unused, undamaged, and in their original packaging. Returns must be initiated within 30 days of purchase date. You are responsible for return shipping costs.
• Faulty or Damaged Items: If you receive a faulty or damaged item, please contact us immediately. We will cover return shipping costs and offer a replacement, repair, or refund in line with your rights under Australian Consumer Law.

8. Privacy Policy

Your privacy is important to us. The collection, use, and storage of your personal information is governed by our [Privacy Policy](link to privacy policy), which complies with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

9. Intellectual Property

All content on this website, including but not limited to images, text, graphics, logos, and design, is the intellectual property of James Butler Flasks. You may not reproduce, distribute, or use any content from this website without our express written consent.

10. Limitation of Liability

To the maximum extent permitted by Australian law, James Butler Flasks is not liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or your purchase of any products from our site. Our liability for any breach of a consumer guarantee under Australian Consumer Law is limited, at our discretion, to the replacement, repair, or refund of the goods.

11. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically to stay informed of any updates.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please reach out to us at:

James Butler Flasks
Email: support@jamesbutlerflasks.com.au
Address: 10-12 Cerium Street, Narangba, 4504, QLD